Privacy Policy

We are committed to protecting your personal information and your right to privacy. This policy explains what data we collect, how we use it, and your rights.

Last updated: May 20, 2026
Contents
Your privacy matters to us. CyberCrimePortal is a secure platform for reporting cyber crimes. All information you provide is handled with strict confidentiality and used solely for the purpose of investigating your complaint.

1. Information We Collect

We collect information you provide directly when you register, file a complaint, or contact us. This includes:

Identity Data

Full name, email address, and mobile number provided during registration.

Complaint Data

Crime type, subject, description, and any evidence files you upload.

Technical Data

IP address, browser type, and access timestamps for security logging.

Usage Data

Pages visited, actions taken, and session duration within the portal.

2. How We Use Your Data

Your information is used exclusively for the following purposes:

  • Processing and investigating your cyber crime complaint
  • Assigning your case to a qualified officer
  • Sending status updates and notifications about your complaint
  • Maintaining the security and integrity of the portal
  • Generating anonymised statistical reports for law enforcement
  • Complying with legal obligations and court orders
We do not use your data for marketing, advertising, or sell it to any third party.

3. Data Sharing

We may share your information only in the following limited circumstances:

  • Law Enforcement Agencies — when required to investigate your complaint or comply with a legal obligation
  • Assigned Officers — officers assigned to your case will have access to your complaint details
  • Legal Requirements — when disclosure is required by applicable law, regulation, or court order

We never share your personal data with commercial third parties, advertisers, or data brokers.

4. Data Security

We implement industry-standard security measures to protect your data:

Password hashing with PBKDF2
Security headers on all responses
Role-based access control
Anti-forgery token validation

While we take every precaution, no system is 100% immune to security risks. We encourage you to use a strong, unique password for your account.

5. Data Retention

We retain your personal data only for as long as necessary:

  • Account data is retained while your account is active and for 2 years after closure
  • Complaint records are retained for 7 years to comply with legal and audit requirements
  • Evidence files are retained for the duration of the investigation and 3 years thereafter
  • Security logs are retained for 90 days

6. Your Rights

You have the following rights regarding your personal data:

Right to Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Request deletion of your data, subject to legal retention obligations.

Right to Object

Object to processing of your data in certain circumstances.

To exercise any of these rights, contact us at support@cybercrimeportal.local. We will respond within 30 days.

7. Cookies

We use only essential cookies required for the portal to function:

Cookie Purpose Duration
.AspNetCore.Identity.Application Maintains your login session Session / 14 days (if Remember Me)
.AspNetCore.Antiforgery.* Prevents cross-site request forgery Session

We do not use tracking, analytics, or advertising cookies.

8. Children's Privacy

This portal is intended for users aged 18 and above. We do not knowingly collect personal data from children under 18. If you believe a minor has submitted information through this portal, please contact us immediately so we can take appropriate action.

9. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in law or our practices. When we make significant changes, we will update the "Last updated" date at the top of this page. Continued use of the portal after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out:

Email

support@cybercrimeportal.local

Phone

+1 (555) 123-4567

Address

123 Cyber Safety Avenue, Secure City